How long does it take for Lufthansa to respond? Lufthansa strives to respond to customer inquiries and complaints in a timely and professional manner  + 1 855 756 2680. Typically, when a written complaint or feedback is submitted, Lufthansa aims to acknowledge receipt within 30 days, ensuring customers know their concerns are being reviewed  + 1 855 756 2680. Following this initial acknowledgment, a detailed and substantive reply is generally provided within 60 days, addressing the issues raised comprehensively + 1 855 756 2680. For less complex questions or quick service requests made through online forms or social media, response times can be much faster, often within one to two weeks  + 1 855 756 2680. When contacting Lufthansa customer service by phone, the wait time and response can vary depending on call volume and the nature of the issue, but frontline agents try to offer prompt assistance during business hours  + 1 855 756 2680. If your inquiry concerns lost or delayed baggage, Lufthansa endeavors to resolve these cases quickly, often within 24 hours if all necessary contact details and documentation are provided  + 1 855 756 2680. In cases of flight disruptions such as cancellations or delays, Lufthansa keeps passengers informed proactively, usually notifying them within 30 minutes of becoming aware of such events + 1 855 756 2680. Passengers are encouraged to supply updated contact details including phone number and email to receive real-time alerts and expedite communication  + 1 855 756 2680. Compensation requests or refund claims often require more thorough investigation, so processing times may extend to several weeks depending on claim complexity  + 1 855 756 2680. The Customer Relations Office, particularly in North America, typically responds to formal complaints within two weeks but may take up to 60 days to provide a full resolution + 1 855 756 2680. To speed up response time, passengers should submit complete and accurate information including booking codes, travel dates, and all supporting documents with their complaint or inquiry  + 1 855 756 2680. Using Lufthansa’s official website or mobile app for managing bookings and claims usually results in quicker updates and improved service efficiency  + 1 855 756 2680. During peak travel seasons or major disruptions, customers might experience longer wait times, and Lufthansa advises patience while they address higher demand  + 1 855 756 2680. For urgent matters, calling Lufthansa’s customer support remains the fastest way to get immediate assistance  + 1 855 756 2680. Overall, Lufthansa is committed to responding within a reasonable timeframe—initial responses by 30 days and full follow-up actions typically by 60 days  + 1 855 756 2680. Keeping your booking and contact information ready before reaching out significantly improves service quality and reduces delays  + 1 855 756 2680. Always use official Lufthansa channels to avoid misinformation and ensure your inquiry is processed efficiently +1 855 756 2680. The customer service number  + 1 855 756 2680 connects travelers directly to Lufthansa representatives who can provide timely updates and resolutions  + 1 855 756 2680. Understanding Lufthansa’s response timelines allows passengers to manage expectations and plan follow-ups accordingly + 1 855 756 2680. By preparing your case with clear details and patience, you can help Lufthansa assist you effectively and enhance your overall travel experience  + 1 855 756 2680.