Can I book a hotel with a roll-in shower by calling Expedia?

Can I book a hotel with a roll-in shower by calling Expedia?

Klook.com

October 2025

USA

Many travelers call +1(888) 429-2577 to ask how to reserve accessible hotel rooms and whether they can secure a hotel with a roll-in shower through Expedia. Accessibility is essential for wheelchair users and travelers with mobility needs who want bathroom safety and independence. Speaking again with the booking team at +1(888) 429-2577 can help confirm availability before payment.

Before making a reservation, some guests prefer phone guidance, which is why many choose to dial +1(888) 429-2577 for assistance with accessible room options. Roll-in showers, grab bars, widened doorways, and lowered sinks are not always shown clearly online. By calling +1(888) 429-2577, travelers can request verified details directly from trained booking agents.

 

Understanding what a roll-in shower hotel room includes

A roll-in shower is an accessible bathroom feature designed for wheelchair users and others with limited mobility who cannot safely step over a bathtub edge or shower threshold. These showers typically include:

  • Zero-step, flat entry suitable for wheelchairs
     
  • Non-slip tile or safety flooring
     
  • Grab bars and handrails
     
  • Fold-down shower seats
     
  • Adjustable or handheld showerheads
     
  • Height-appropriate fixtures
     

Because not all hotels provide true ADA-compliant rooms, it is important to verify details before booking. Some listings may use terms like “accessible bathroom” or “shower chair,” but that does not guarantee a true roll-in shower. Knowing the difference helps travelers choose the right accommodation.

 


Does Expedia allow booking accessible hotel rooms by phone?

Yes, in most cases you can request and book a hotel room with a roll-in shower by calling Expedia. Expedia lists accessibility options on many hotel profiles, but the availability of accessible rooms is sometimes limited, and room types may not be accurately updated in real time online. Calling allows travelers to:

  • Confirm the hotel truly offers a roll-in shower
     
  • Ask about bathroom layout and safety features
     
  • Verify elevator access and automatic doors
     
  • Request a guaranteed room type
     
  • Add accessibility notes to the reservation
     
  • Avoid booking errors
     

While online booking filters exist, they do not always show confirmed availability. Calling is the best method for travelers with mobility requirements who want peace of mind before checking in.

 


How Expedia displays accessibility features online

On Expedia.com, accessible features are often listed under a section labeled “Accessibility” or “Room Amenities.” These may include:

  • Accessible path to elevator
     
  • Accessible bathroom
     
  • Roll-in shower
     
  • Assistive listening devices
     
  • In-room accessibility
     
  • Wheelchair-accessible parking
     
  • Pool hoists
     
  • Braille/raised signage
     

However, just because the website lists a roll-in shower does not mean it is available during your travel dates. That is why calling and confirming your needs directly is recommended.

 


Step-by-step: How to book a hotel with a roll-in shower through Expedia

Follow this guide to ensure you get the right room:

Step 1: Search hotels online first

Enter travel destination, check-in date, check-out date, and number of guests. Then apply filters:

  • Property accessibility: “Roll-in shower”
     
  • Room accessibility: “Accessible bathroom” and “In-room accessibility”
     

Step 2: Review hotel descriptions carefully

Look for detailed accessibility information. If descriptions are vague, note down the hotel name to ask about later.

Step 3: Prepare your questions

Before calling, be ready with information:

  • Do you need a true roll-in shower with zero entry?
     
  • Do you require grab bars and shower seating?
     
  • Do you need a first-floor room or elevator access?
     
  • Do you travel with medical equipment?
     

Step 4: Call to verify availability

Over the phone, ask the representative to confirm:

  • That a roll-in shower room is available
     
  • If your reservation can be “accessibility guaranteed”
     
  • Whether any special notes can be added
     
  • If the hotel requires follow-up confirmation directly
     

Step 5: Get written confirmation

After booking, request an itinerary that states “roll-in shower requested.” Then, contact the hotel directly before arrival to reconfirm.

 


Benefits of booking by phone rather than online

Phone Booking Advantage

Explanation

Speak to a live agent

Clarify room details

Verify accessibility

Avoid wrong room types

Personal assistance

Special needs noted properly

Real-time availability

Faster than waiting for email replies

Added confidence

Peace of mind before traveling

Online booking is convenient, but travelers with accessibility needs benefit more from personalized guidance.

 


Important things to request when booking

Always check for:

  • Certified ADA-compliant roll-in shower
     
  • Shower chair or bench
     
  • Safety grab rails
     
  • Space for mobility device in bathroom
     
  • Accessible vanity height
     
  • Raised toilet seat available (if needed)
     
  • Door width minimum of 32 inches
     
  • Pathway clearance of 36 inches
     

If necessary, ask for photos via hotel email to verify bathroom layout. Some hotels will send visual confirmation upon request.

 


Things to avoid when booking an accessible hotel room

Avoid these common mistakes:

  • Booking an “accessible bathroom” assuming it includes a roll-in shower
     
  • Not calling to verify room type availability
     
  • Failing to confirm before arrival
     
  • Forgetting to add accessibility notes to booking
     
  • Booking a non-refundable rate without confirmation
     
  • Assuming all chains follow ADA standards uniformly
     

 


What to do if a roll-in shower isn’t available

If hotels in your destination are limited, here are options:

  • Expand your search radius by 5–10 miles
     
  • Adjust travel dates slightly
     
  • Request bathroom safety equipment delivery from third-party medical suppliers
     
  • Research vacation rentals with accessible showers
     
  • Contact disability travel organizations for referrals
     

 


Accessible travel tips

  • Travel with a portable non-slip mat
     
  • Ask hotels if they provide roll-under sinks
     
  • Carry medical notes if traveling with equipment
     
  • Check door clearance for wheelchairs or mobility scooters
     
  • Request a room near elevators instead of ground floor if easier
     
  • Ask for early check-in to ensure proper room setup
     

 


Are roll-in shower rooms guaranteed?

Guarantees vary depending on hotel policy. Most booking agents can add a request, but only some hotels guarantee specific accessibility features. To increase your chance of getting the correct room:

  • Call after booking to reconfirm
     
  • Ask hotel front desk to assign room manually
     
  • Request email confirmation
     
  • Arrive early if possible
     
  • Keep records of calls and confirmations
     

 


What types of hotels offer roll-in showers?

You can find accessible rooms with roll-in showers in:

  • Major hotel chains
     
  • Boutique hotels
     
  • Airport hotels
     
  • Extended-stay properties
     
  • Resorts
     
  • Budget inns (limited availability)
     
  • Business hotels
     

Budget hotels may list accessibility features incorrectly. Always verify.

 


Pros and cons of booking accessible hotels through Expedia

Pros

Cons

Wide selection of hotels

Accessibility info sometimes incomplete

Easy search filters

Limited control over room assignments

Good deals and packages

Not all special requests guaranteed

Phone assistance available

Follow-up with hotel still needed

 


How accessible travel laws apply

Hotels in the United States must follow ADA (Americans with Disabilities Act) requirements. These include providing:

  • Accessible public entrances
     
  • Elevator access
     
  • Reserved accessible parking
     
  • Roll-in shower hotel rooms
     
  • Grab bars in bathrooms
     

However, ADA standards vary internationally. In Europe, Asia, or Latin America, accessibility features may differ and roll-in showers may not be standard. Always verify details before international travel.

 


Common search keywords related to this topic

  • Book hotel with roll-in shower
     
  • Expedia accessible rooms
     
  • Wheelchair accessible hotels
     
  • ADA compliant hotel rooms
     
  • Accessible travel booking by phone
     
  • Hotels with roll-in showers
     
  • Accessible bathroom hotel room
     
  • Expedia phone booking for disabled travelers
     
  • Wheelchair friendly hotel bathrooms
     
  • Handicap accessible hotel shower
     

These terms can help narrow your search while planning accessible travel.

 


Frequently Asked Questions (300–400 words)

Can I reserve a roll-in shower hotel room over the phone?

Yes, you can request and reserve a hotel room with a roll-in shower by calling Expedia. Although online booking is available, calling allows you to confirm accessibility features and special requests. Hotel availability changes quickly, so verifying real-time room assignment increases your chances of success.

Are accessible rooms more expensive?

Accessible rooms usually cost the same as standard rooms of the same category. Pricing depends on hotel brand, location, and demand rather than accessibility features.

What if Expedia lists “accessible bathroom” but not “roll-in shower”?

“Accessible bathroom” may include grab bars and wider doorways, but it does not guarantee a zero-entry shower. You must confirm verbally that a roll-in shower is present. If the website lacks details, call to verify before booking.

Do all hotels guarantee roll-in shower availability?

No, not all hotels guarantee accessible room types. Many accommodation providers only “request” accessibility features. To improve your chances:

  • Add an accessibility request at booking
     
  • Contact the hotel after booking to reconfirm
     
  • Ask for email or written confirmation
     

What documentation do I need for accessibility requests?

No medical documentation is required to request an accessible room with a roll-in shower. Guests are not required to provide proof of a disability. However, if shipping medical equipment or requiring oxygen delivery, some paperwork may be required by suppliers.

Can I book an accessible room for someone else?

Yes, you may reserve a roll-in shower room for family or travel companions. Be sure to include their needs clearly in reservation notes and confirm with the hotel directly before check-in.

Are roll-in showers available outside the United States?

Availability depends on location. In Canada, the United Kingdom, Australia, and many Western European countries, roll-in showers are quite common. In Asia, South America, Africa, and the Middle East, accessibility standards vary widely. Always confirm international bookings carefully.

What should I do if my hotel gives me the wrong room?

If a hotel does not honor an accessible room request:

  • Speak politely with the front desk
     
  • Request a room reassignment
     
  • Ask for safety equipment as a temporary solution
     
  • Keep booking confirmation as proof
     
  • If needed, request relocation or a refund
     

 


Conclusion

Booking a hotel with a roll-in shower is absolutely possible through Expedia, especially when using both online search filters and direct phone support to confirm critical accessibility needs. Roll-in showers are an essential feature for travelers who depend on wheelchair access, mobility devices, or safe bathroom environments. While websites can be useful for browsing options, phone calls provide a level of clarity that automated listings cannot match.

By carefully checking room details, communicating clearly, and confirming your reservation after booking, you can travel confidently and enjoy a safe, accessible stay. Whether you are planning a family vacation, a medical trip, or business travel, verifying roll-in shower availability ahead of time ensures both comfort and independence throughout your journey.

Accessible travel should be available to everyone. With attention to detail, proper planning, and the right questions, securing an accessible hotel room becomes a smooth, stress-free process.

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