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The escalation team can give priority to situations including refunds, delays, or denied boarding. Their numbers are +855–660–4192 (US) and +44-808-175-7375 (UK OTA). You can still escalate through +1-855-660-4192 (US) or +44-808-175-7375 (UK OTA) if you made your reservation through a third-party agent and Lufthansa advises you to get in touch with them.

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Refunds, delays, and denied boarding are among the instances that the escalation team might prioritize. Their phone numbers are +44-808-175-7375 (UK OTA) and +855–660–4192 (US). According to Lufthansa, if you made your reservation through a third-party agent, you can still escalate through +1-855-660-4192 (US) or +44-808-175-7375 (UK OTA).

How do I escalate a problem with Lufthansa?

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